Terms of Service

  • By placing an order through our website, you agree to the following terms.

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    Orders & Payments

    All chocolates are handmade. Prices are listed in Canadian dollars and may change without notice. Payment is due at checkout and is processed securely through Shopify.

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    Shipping & Delivery

    We currently ship across Canada from September to May. Delivery times are estimates and may vary. See our Shipping & Delivery page for details.

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    Pickup

    Local pickup is available at the Clayton General Store by arrangement.

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    Returns & Refunds

    Due to the perishable nature of our products, we cannot accept returns. Please see our Returns & Refunds page for details.

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    Allergens

    Our chocolates may contain or come in contact with common allergens such as nuts, dairy, and soy. Ingredient and allergen information is included with each product.

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    Limitation of Liability

    We do our best to deliver high-quality chocolates. However, we are not responsible for issues caused by shipping delays, weather conditions, or mishandling after delivery.

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    Intellectual Property

    All photos, designs, and content on this site are the property of Clayton Creative Chocolates Inc. Please do not use them without permission.

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    Contact

    If you have questions about your privacy, please reach us by email at janice@claytoncreativechocolates.ca or by mail to 4707 Tatlock Road, Clayton, ON K0A 1P0 Canada

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    Our store is powered by Shopify. For details on Shopify’s own terms, please see the Shopify Terms of Service.

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    Last updated September 11, 2025